Associate, Content & Onboarding

About the role

foodpanda, part of the Delivery Hero Group, is hiring an Associate, Content & Onboarding in Dhaka. The role covers onboarding restaurants, creating menus with accurate descriptions, pricing and dish-level photos, and guiding restaurant partners through the onboarding process on the foodpanda platform.

Key responsibilities

• Onboard restaurants and create menus with accurate descriptions, pricing and dish-level photos in line with SOP guidelines.
• Process and update restaurant menu change requests within the defined SLA.
• Manage menu-related projects aimed at improving the overall customer experience.
• Communicate with and guide restaurant partners throughout the onboarding process.
• Conduct regular quality checks to ensure menu accuracy and strong operational performance.

Required profile

• Comfortable using AI tools and tech-savvy.
• Freshers are encouraged to apply.
• Basic proficiency in Excel and Google Sheets (e.g. common formulas) is required; candidates without it should not apply.

Required skills

• Hands-on experience with Adobe Photoshop, Adobe Illustrator or similar design tools is a plus.