Customer Service Executive
URBALAND · Mirpur Section 11
Job description
About the role
We are seeking a Customer Service Executive to join URBALAND’s office in Mirpur Section 11. This full‑time position involves interacting with customers, addressing their queries and ensuring a positive experience. The role is based on‑site and reports to the Customer Service Manager.
Key responsibilities
- Respond promptly to customer inquiries received via phone, email or chat.
- Provide accurate information about products and services.
- Record all interactions in the company’s system and follow up as needed.
- Escalate unresolved or complex issues to senior staff.
Required profile
- At least 1 year of experience in a customer‑facing role.
- Education: Higher Secondary Certificate (HSC) or equivalent.
- Ability to work in an office environment and maintain professional conduct.
Required skills
What we offer
- Monthly salary ranging from Tk 15,000 to Tk 16,500.
- Full‑time, on‑site employment with a supportive team.
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Published 1 month ago
Expires 2 weeks from now
38 views · 0 interested
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URBALAND
Mirpur Section 11
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