Executive Operations – Certification Coordinator

About the role

The Executive Operations – Certification role is responsible for audit scheduling and contract administration across all certification schemes, ensuring compliance with Bureau Veritas quality standards and ethical policies.

Key responsibilities

• Coordinate audit scheduling with clients to achieve monthly revenue targets.
• Manage scheme‑specific audit calendars using Excel and other tools.
• Administer contracts, keeping client information up‑to‑date in production systems.
• Monitor scheduling performance and follow up on recertification opportunities.
• Collect SF10 forms from auditors and forward invoicing instructions to the Accounts department.
• Maintain auditor qualification documents and client files on the FTP server.
• Review certification and recertification files and support certificate issuance.
• Assist the Certification Manager and Operations Manager with daily operational tasks.

Required profile

• Graduate (preferably Science or Computer Science) with a minimum of 2 years of relevant experience.
• Familiarity with ISO 17021, GFSI requirements and basic certification processes.
• Ability to work under pressure, meet tight deadlines and coordinate multiple stakeholders.
• Commitment to personal safety and HSSE best practices.

Required skills

• Proficiency in Microsoft Excel for schedule management.
• Strong computer application skills, including use of CMX tools.
• Knowledge of ISO 17021 standards and GFSI certification requirements.
• Understanding of contract administration and client data maintenance.