Account Management Specialist (Telesales)

About the role

Foodpanda, part of the Delivery Hero Group, is recruiting an Account Management Specialist in Dhaka for its Future Talent Pipeline. This is a 100% telesales role focused on managing a portfolio of partner accounts. Shortlisted candidates are prioritised as opportunities arise.

Key responsibilities

• Sell on the phone as a natural skill and manage and grow the revenue of each account.
• Provide operational support when needed.
• Monitor account performance metrics and ensure compliance with Foodpanda's operational standards.
• Meet daily call and sales targets, and meet requirements for documentation accuracy, partner approvals and systems processing.
• Handle objections, persuade partners and act quickly in a fast-paced environment.

Required profile

• 2 to 3 years of experience in a client management role.
• Comfortable making outbound calls over long periods via digital communication tools.
• Effective English communication; Traditional Mandarin or Cantonese is an added advantage.
• Data-sensitive, sales-minded, consultative seller, strong relationship builder, resilient and a team player.
• Fast learner who adapts quickly to changing processes.

Required skills

• Google applications; experience with Salesforce is a plus.