Customer Service Representative (Female)
e-Business Soft Solution Limited (EBSSL) · Dhaka
Job description
About the role
We are seeking a motivated Customer Service Representative (Female) to join our office in Dhaka. The role involves providing prompt and courteous assistance to our customers, ensuring a positive experience with our services.
Key responsibilities
- Respond to inbound customer inquiries via phone, email, or chat.
- Resolve issues, answer product questions, and guide customers through processes.
- Maintain accurate records of interactions in the company’s system.
- Escalate complex cases to senior team members when necessary.
- Contribute to continuous improvement of service standards.
Required profile
- Minimum graduation from any discipline.
- 0 to 2 years of relevant experience or fresh graduates.
- Female candidates preferred as per posting.
- Strong communication and problem‑solving abilities.
Required skills
What we offer
- Full‑time, office‑based position.
- Opportunity to develop customer service expertise.
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Published 2 weeks ago
Expires 1 month from now
19 views · 0 interested
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e-Business Soft Solution Limited (EBSSL)
Dhaka
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